Privacy Policy
This Privacy Policy explains how Haftt collects, uses, and protects your personal information when you use our website or mobile app.
1. Information We Collect
We collect the following information when you create an account or place an order:
Name and phone number — used to identify your account, fulfill orders, and communicate with you about your activity.
Order history and preferences — used to personalize your experience and process requests.
Payment information — processed securely by Stripe. We never store card details on our servers.
2. SMS Messaging Program
If you opt in to our SMS program, Haftt will send you recurring promotional text messages including special offers, menu updates, and event announcements.
Msg & data rates may apply.
To opt out at any time, reply STOP to any message. To get help, reply HELP or contact us through our contact page.
Opting out of promotional SMS does not affect your ability to use the app or place orders. You may still receive transactional messages related to your orders.
We do not share your phone number or opt-in data with third parties for their own marketing purposes. Consent to receive SMS messages is not required to purchase any goods or services.
3. How We Use Your Information
We use your information solely to:
— Fulfill and track your orders
— Send you account-related notifications
— Send promotional messages if you have opted in
— Improve our services and troubleshoot issues
4. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with service providers (such as Stripe for payments and Plivo for SMS delivery) strictly to operate our platform. These providers are bound by their own privacy policies and are not permitted to use your data for other purposes.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us through our contact page.
6. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. All data is transmitted over encrypted connections (HTTPS).
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or your data, please reach out through our contact page.